Creating a User Experience for Everyone
Ivan was invited to talk at the Interact UX Conference which was held at The British Museum in October 2018. As the Creative Director of what3words he talked about the design journey, what they’ve learned and how they create a system for everyone to use with voice. You can watch the talk here.
This is a video of a talk I gave at the Interact UX Conference which was held at The British Museum (///orders.behind.tanks) in October 2018.
I have the pleasure of being the Creative Director of what3words and presentations to a specialist audience give me a great opportunity to look at what I do from a different perspective. In this case, User Experience.
For me, the definition of UX is simply everything a company says and does.
But in reality “everything” is incredibly complex to manage, so how do we do it at what3words and what have we learned?
I explain how a 3 word address works, the design decisions that we’ve made in order to make it a global standard, how we work with voice, and show people around the world use the system.
It’s amazing what people can create with a few simple words.
Thanks to Henry and Nomensa for the invitation and for producing this video.